General Conditions of Sale of Turismo 21 de Mayo

Pricing

  • Excursions prices are expressed in Chilean Pesos
  • Children under the age of 2 do not pay.
  • Children between the ages of 2 and 12 pay the half price.

Cancellation Policy

Cancellations and modifications will result in the following losses:

  • Cancellations more than 10 days prior to the departure: free of charge.
  • Cancellations less than 10 days prior to the departure: 100% of total fare.

Group booking conditions

One people will be free of charge for groups of 21 people.
This rule is not available if you book online. Offer only available if you contact our booking center: info@turismo21demayo.cl.

No show conditions

In the case of no show at the departure time defined in your booking pass, you will be charged 100% of total fare.

Others conditions

To change date or services of a booked program, you have to contact our booking center: info@turismo21demayo.cl.

Our boat trips services depend on weather conditions.
If the craft do not sail, for technical reasons, weather conditions or other case of force majeure, you will be paid back or the date of your trip will be changed.
If the trip is partial, for technical reasons, weather conditions or other case of force majeure, you will be paid back proportionally to the missing part.
This case can occurred when the captain decide to modify the trip for safety reasons. It is for your own safety.

Children are under responsibility of their parents durant the trip.

The company is not responsible for the lost of your own belongings during the trip.

The passenger accident insurance covers until 200UF. In case of issue, the commercial code will be applied.

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